Customer Advisory
Compensation for Breach of Agreement (CBA) Implementation
In order to continuously provide reliable service and best prevention efforts, ONE will implement a surcharge, Compensation for Breach of Agreement (CBA), for all shipments being misstated. The new level will be applicable across all trade lanes and services and will be valid until further notice.
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Abolishment of Cash Collection at Terminal
- WEF 1st January 2023 onwards, our Company will abolish Cash collection for Demurrage charges and Electricity charges at all Terminals and it will be replaced by e-Payment method only.
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