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Customer Advisory

Customer Advisory - Jul 01, 2019

NEW DEMURRAGE AND DETENTION TARIFF

Please be advised new demurrage and detention tariff will be implemented from August 01, 2019.
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Customer Advisory - May 29, 2019

Fire Accident on board vessel at A2 Terminal, LCH Port.

As a follow up to the previous notice of a fire incident on board a vessel at Terminal A2 on May 25, we
would like to update you on the current situation of the two impacted ONE Thailand services.
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Customer Advisory - May 27, 2019

Fire Accident on board vessel at A2 Terminal, LCH Port.

Due to the Fire accident on board vessel at A2 on May 25 – am, there were containers fallen into the sea
in front of A2 terminal, it will be risky navigation if there are any vessels passed without any exact location
of these boxes. Hence, LCH Port Authority and Marine Department, Pilot Bureau have announced that
there will be no vessel allowed to pass by to Terminal A2, A1, A0, B1 and B2 until the undersea survey
has been done.
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Customer Advisory - Mar 13, 2019

CUT OFF TIME OF SHIPPING INSTRUCTION AND BL AMENDMENT

Please see updated cut off time of Shipping Instruction and BL Amendment.
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Customer Advisory - Mar 04, 2019

New Documentation Fee Quantum

Please be advised new quantum of documentation fee will be implemented for the shipments from/to
Thailand effective from Apr 2nd, 2019 onwards.
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Customer Advisory - Jan 16, 2019

*Updated Information* on eCommerce S/I Fee Quantum effective from 15th FEB 2019 / ONE THAILAND

Please be advised eCommerce S/I quantum will be implemented from February 15, 2019 based on departure date from
Thailand to Non USA & Canada.
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Customer Advisory - Jan 14, 2019

eCommerce S/I Fee Quantum effective from 15th FEB 2019 / ONE THAILAND

Please be advised eCommerce S/I quantum will be implemented from February 15, 2019 based on departure date from Thailand.
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Customer Advisory - Dec 21, 2018

Terminals & Depots New Year Holidays Schedule / ONE THAILAND

Terminals & Depots New Year Holidays Schedule / ONE THAILAND
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Customer Advisory - Jun 27, 2018

Booking acceptance suspension of Plastic scrap, Electronic waste, and Hazardous waste

Booking acceptance suspension of Plastic scrap, Electronic waste, and Hazardous waste
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