Customer Advisory

To safeguard cargo integrity and maintain the stability of our network, Ocean Network Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports. effective from 28 August 2026.

To continuously provide reliable service, ONE will implement a Customs Entry (CEN) surcharge. The new surcharge level will be applicable to transshipments to and from Singapore across all trade lanes and services, effective from 15 August 2026.

Please kindly be advised that changes have been made to the following ONE surcharge. The new charge code will be applicable from Thailand across all trade lanes and services and will be valid till further notice.

To safeguard cargo integrity and maintain the stability of our network, Ocean Network
Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports.
effective from 31 July 2026.

Information for New Format for Arrival Notice

To safeguard cargo integrity and maintain the stability of our network, Ocean Network Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports. Effective from 17 July 2026.

To safeguard cargo integrity and maintain the stability of our network, Ocean Network Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports. effective from 3 July 2026.

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.

Please kindly be advised that changes have been made to the following ONE surcharge.
The new charge code will be applicable from Thailand across all trade lanes and services and will be
valid till further notice.

To safeguard cargo integrity and maintain the stability of our network, Ocean Network Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports effective from 22 May 2026.