Customer Advisory

New surcharge will be implemented to any payer code/information changes pertaining
to all invoices issue by Export Customer Service effective from 01 Aug 2022.

Basic demurrage and detention free time tariff change from working day to calendar
day (inbound to Thailand) effective from 01 Jul 2022.

All cancelled/postponed booking, and volume reduction are required to revert to CS
within 17.00 hour of its cut-off date. No change in quantum and cut-off date.

ONE revise the basic free time tariff for inbound shipment from working days to be
calendar days.

ONE (Thailand) is going to implement a new surcharge called CBS (Change of Booking
Status), w.e.f. May 01, 2022.

Because BL amendment for import and late BL pick up had just been completed filing with FMC, an effective date to FMC regulated countries/trades will be push back to Apr 06 i/o Apr 01 as per original customer advisory. Please see revised surcharge update as the attachment.

Please be advised that new demurrage and detention calculation logic will be
applicable from 01 Apr 2022. A jump tariff will be implemented after free time expiry
both outbound and inbound from / to Thailand.

Please be advised Thailand local surcharge to be implemented 01 Apr 2022.

Please be updated outport recovery surcharge new quantum which is effective from Dec 01, 2021.

Please be advised TID1 port coverage change.