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Customer Advisory

Customer Advisory - Jun 03, 2021

OUTBOUND DEMURRAGE CHARGE FOR TANK CONTAINER

ONE will implement outbound demurrage charge for tank container with effective from 1 Jul 2021 onwards.
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Customer Advisory - Jun 03, 2021

NEW SURCHARGE (PRECOOL FEE)

To be informed new surcharge (precool fee) with effective from 1 Jul 2021 onwards.
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Customer Advisory - May 19, 2021

E-TAX INVOICE / RECEIPT

To introduce a new service “ONE_E-tax” which will be effective from 1 Jul 2021
onwards.
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Customer Advisory - May 05, 2021

CUT OFF TIME OF SHIPPING INSTRUCTION (SI) AND AMENDMENT BL

Please be updated cut off time of shipping instruction (SI) and amendment BL for FP2 (W)
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Customer Advisory - Apr 28, 2021

CUSTOMER ADVISORY PAYMENT METHOD

CUSTOMER ADVISORY PAYMENT METHOD
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Customer Advisory - Apr 07, 2021

CUT OFF TIME OF SHIPPING INSTRUCTION (SI) AND AMENDMENT BL

Please be updated cut off time of shipping instruction (SI) and amendment BL.
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Customer Advisory - Mar 04, 2021

E-SI SUBMISSION

Please be informed 100% e-SI submission with effective from onboard date 1 Apr 2021.
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Customer Advisory - Mar 04, 2021

CONTAINER MAINTENANCE CHARGE

Please be informed container maintenance charge for all inbound container to Thailand
with effective from 1 Apr 2021.
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Customer Advisory - Feb 09, 2021

New eCOM Feature “ONE QUOTE” Available on 23 February 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

ONE is pleased to announce we will be releasing a new feature in our eCommerce service lineup called “ONE QUOTE” on the 23 February 2021.
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Customer Advisory - Jan 08, 2021

THAILAND DEMURRAGE & DETENTION TARIFF REVISION

Please be updated demurrage and detention tariff revision from/to Thailand with
effective from 7 Feb 2021.
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