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Customer Advisory

Customer Advisory - Sep 01, 2024

EU ETS SURCHARGE TARIFF UPDATE EFFECTIVE 1st OCTOBER – 31st DECEMBER 2024

Starting from January 1st, 2024, maritime transportation industry has been included in the scope of European Union Emission Trading System (hereinafter referred to as “EU ETS”). In relation to the announcement made on December 1st, 2023, ONE has reviewed and updated the EU ETS tariff every quarterly.
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Customer Advisory - Jul 31, 2024

EMPTY REPOSITION CHARGE (ECP/ADH) EFFECTIVE 15th AUG 2024

In order to continuously provide a reliable service, ONE will implement the Empty Reposition to all LCL
container status at Laem Chabang for inbound shipments. The new level will be applicable from
Country across all trade lanes and services and will be valid until further.
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Customer Advisory - Jul 15, 2024

Mandatory documents requirement for SOC

Information for SOC shipments
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Customer Advisory - Jul 01, 2024

Container Management Fee for Loading (CML) to East Asia Trade Effective 1st Aug 2024

In view of continuous strong demand for East Asia countries with serious shortage equipment. We need to arrange empty containers to Thailand in order to cope with high export demand. Therefore, ONE will reactivate Container Management Fee (CML) applicable under East Asia Trade for all cargo export from Thailand with effect from 1st August, 2024 until further notice.
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Customer Advisory - Jul 01, 2024

Cancellation booking through eCommerce website, effective 1 July 2024

We are pleased to inform you that we will accept cancel booking through eCommerce website: https://th.one-line.com Effective 01 July 2024.
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Customer Advisory - Apr 10, 2024

BOOKING CANCELLATION FEE FOR CFS (CCL) EFFECTIVE 5 MAY 2024

Please be updated booking cancellation fee for CFS container effective 5 May 2024
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Customer Advisory - Apr 02, 2024

CONTAINER SCANNING CHARGE (SCN) EFFECTIVE 1 MAY 2024

Please be updated container scanning charge for outbound container effective 1 May 2024
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Customer Advisory - Mar 15, 2024

BOOKING CANCELLATION FEE (CCL) EFFECTIVE 15 APR 2024

Please be updated booking cancellation fee for outbound container effective 15 Apr 2024
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Customer Advisory - Mar 04, 2024

Withholding Tax Certificate for Year End 2023

Ocean Network Express (Thailand) Ltd. will close fiscal year period on March 31, 2024, we would like to ask for your kind cooperation in the case that you wish to make payment before our fiscal year end by March 31, 2024 as follows.
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Customer Advisory - Mar 01, 2024

SURCHARGE UPDATE (EFFECTIVE 01 APR 2024)

Please be advised Thailand local surcharge to be implemented 01 Apr 2024.
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