Customer Advisory
Cut off Time for Shipping Instruction (SI) and Amendment BL (1 February,25)
Dear Valued Customer,
Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to your needs.
Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
Thank you for your continued support and choosing Ocean Network Express (ONE) to cater to your needs.
Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Transitioning to ePayment (Effective 1st April 2025)
Effective 1st April 2025 onwards, our payment policy will be transitioning to ePayment only and we will no longer be accepting cash, cheques, and bank transfers. All payments must be made through our ePayment system.
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Document Request to Submit
DOCUMENTS REQUIREMENT FOR: FINAL DG, SOC, FLEXI, BATTERY NON DG, CARBON NON DG, HANGING, VEHICLE NON DG AND HIGH VALUE CARGO
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ADMINISTRATIVE FEE FOR INVOICE AMENDMENT (XAD) EFFECTIVE 24 NOV 2024
In order to continuously provide a reliable service, please kindly be advised that changes have been made to the following ONE surcharge.
The new level will be applicable from/to Thailand across all trade lanes and service and will be valid till further notice.
The new level will be applicable from/to Thailand across all trade lanes and service and will be valid till further notice.
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NEW CHARGE CODE FOR SWITCH BL FEE (XSW) EFFECTIVE 24 NOV 2024
Please kindly be advised that changes have been made to the following ONE surcharge.
The new charge code will be applicable from Thailand across all trade lanes and services and will be
valid till further notice.
The new charge code will be applicable from Thailand across all trade lanes and services and will be
valid till further notice.
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Cut off Time for Shipping Instruction (SI) and Amendment BL (1 October,24)
Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Cut off Time for Shipping Instruction (SI) and Amendment BL (16 September,24)
Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned
below.
below.
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EU ETS SURCHARGE TARIFF UPDATE EFFECTIVE 1st OCTOBER – 31st DECEMBER 2024
Starting from January 1st, 2024, maritime transportation industry has been included in the scope of European Union Emission Trading System (hereinafter referred to as “EU ETS”). In relation to the announcement made on December 1st, 2023, ONE has reviewed and updated the EU ETS tariff every quarterly.
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EMPTY REPOSITION CHARGE (ECP/ADH) EFFECTIVE 15th AUG 2024
In order to continuously provide a reliable service, ONE will implement the Empty Reposition to all LCL
container status at Laem Chabang for inbound shipments. The new level will be applicable from
Country across all trade lanes and services and will be valid until further.
container status at Laem Chabang for inbound shipments. The new level will be applicable from
Country across all trade lanes and services and will be valid until further.
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Mandatory documents requirement for SOC
Information for SOC shipments
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