Customer Advisory

We,(Ocean Network Express (Thailand) Ltd) will use the INTERNET D/O System as the sole channel for receiving and printing the Delivery Order (D/O).

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.

Please be updated the Mandatory Document for SOC Container

We would like to announce a Drop-off Charge (DRP) that will apply to all in-transit containers to Myanmar, with a request to return empty container at Myanmar depots, effective November 15th, 2025.

Please be advised of an upcoming change to our container deposit process, effective November 1, 2025.

In order to continuously provide a reliable service, please kindly be advised that changes have been made to the following ONE surcharge.
The new level will be applicable from/to Thailand across all trade lanes and service and will be valid till further notice.

To inform that ONETH at Bangkok office will be relocating to a new office

Please kindly be advised that changes have been made to the following ONE surcharge.
The new level will be applicable to Thailand across all trade lanes and service and will be valid
till further notice.

Ocean Network Express (Thailand) Ltd. will close fiscal year period on March 31, 2025, we would like to ask for your kind cooperation in the case that you wish to make payment before our fiscal year end by March 31, 2025 as follows.

Basic demurrage and detention charge for Export/Import change, effective from 01 Apr 2025.