Customer Advisory

Information for SOC shipments

In view of continuous strong demand for East Asia countries with serious shortage equipment. We need to arrange empty containers to Thailand in order to cope with high export demand. Therefore, ONE will reactivate Container Management Fee (CML) applicable under East Asia Trade for all cargo export from Thailand with effect from 1st August, 2024 until further notice.

We are pleased to inform you that we will accept cancel booking through eCommerce website: https://th.one-line.com Effective 01 July 2024.

Please be updated booking cancellation fee for CFS container effective 5 May 2024

Please be updated container scanning charge for outbound container effective 1 May 2024

Please be updated booking cancellation fee for outbound container effective 15 Apr 2024

Ocean Network Express (Thailand) Ltd. will close fiscal year period on March 31, 2024, we would like to ask for your kind cooperation in the case that you wish to make payment before our fiscal year end by March 31, 2024 as follows.

Please be advised Thailand local surcharge to be implemented 01 Apr 2024.

Basic demurrage and detention charge for reefer (Outbound from Thailand) change, effective from 01 Apr 2024.

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.