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Customer Advisory

Customer Advisory - Jul 01, 2022

PAYER CODE AMENDMENT FEE FOR EXPORT SHIPMENT (EFFECTIVE 01 AUG 2022)

New surcharge will be implemented to any payer code/information changes pertaining
to all invoices issue by Export Customer Service effective from 01 Aug 2022.
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Customer Advisory - Jun 02, 2022

REVISION IN DEMURRAGE & DETENTION BASIC FREE TIME (IMPORT) EFFECTIVE 01 JUL 2022

Basic demurrage and detention free time tariff change from working day to calendar
day (inbound to Thailand) effective from 01 Jul 2022.
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Customer Advisory - Jun 02, 2022

CUT-OFF TIME OF CANCELLED/POSTPONED BOOKING, AND VOLUME REDUCTION

All cancelled/postponed booking, and volume reduction are required to revert to CS
within 17.00 hour of its cut-off date. No change in quantum and cut-off date.
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Customer Advisory - May 11, 2022

REVISION IN DEMURRAGE & DETENTION BASIC FREE TIME (IMPORT)

ONE revise the basic free time tariff for inbound shipment from working days to be
calendar days.
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Customer Advisory - Apr 01, 2022

NEW SURCHARGE ANNOUNCEMENT (CBS) FOR THAILAND EXPORT

ONE (Thailand) is going to implement a new surcharge called CBS (Change of Booking
Status), w.e.f. May 01, 2022.
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Customer Advisory - Mar 18, 2022

REVISED SURCHARGE UPDATE (EFFECTIVE 01 APR 2022)

Because BL amendment for import and late BL pick up had just been completed filing with FMC, an effective date to FMC regulated countries/trades will be push back to Apr 06 i/o Apr 01 as per original customer advisory. Please see revised surcharge update as the attachment.
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Customer Advisory - Mar 01, 2022

REVISION IN DEMURRAGE AND DETENTION CALCULATION LOGIC

Please be advised that new demurrage and detention calculation logic will be
applicable from 01 Apr 2022. A jump tariff will be implemented after free time expiry
both outbound and inbound from / to Thailand.
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Customer Advisory - Mar 01, 2022

SURCHARGE UPDATE (EFFECTIVE 01 APR 2022)

Please be advised Thailand local surcharge to be implemented 01 Apr 2022.
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Customer Advisory - Nov 02, 2021

SURCHARGE UPDATE (OUTPORT RECOVERY SURCHARGE)

Please be updated outport recovery surcharge new quantum which is effective from Dec 01, 2021.
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Customer Advisory - Oct 22, 2021

NOTICE OF SERVICE CHANGE (TID1)

Please be advised TID1 port coverage change.
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