Customer Advisory

Please kindly be advised that changes have been made to the following ONE surcharge.
effective from 01 Apr 2026.

Basic demurrage and detention charge for Export/Import change, effective from 01 Apr 2026.

Please be advised Thailand local surcharge to be implemented 01 Apr 2026.

Ocean Network Express (ONE) is pleased to introduce our new inland trucking service in Thailand, providing you with a seamless end to end solution for both import and export containers.

We,(Ocean Network Express (Thailand) Ltd) will use the INTERNET D/O System as the sole channel for receiving and printing the Delivery Order (D/O).

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.

Please be updated the Mandatory Document for SOC Container

We would like to announce a Drop-off Charge (DRP) that will apply to all in-transit containers to Myanmar, with a request to return empty container at Myanmar depots, effective November 15th, 2025.

Please be advised of an upcoming change to our container deposit process, effective November 1, 2025.

In order to continuously provide a reliable service, please kindly be advised that changes have been made to the following ONE surcharge.
The new level will be applicable from/to Thailand across all trade lanes and service and will be valid till further notice.