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Customer Advisory

Customer Advisory - Aug 02, 2023

NEW THX SERVICE FROM THAILAND TO HAKATA (START ETD BKK 12 AUG, LCH 13 AUG 2023)

Please be announced a new direct service from Bangkok / Laem Chabang, Thailand to
Hakata, Japan. The first sailing will commence from Bangkok on 12 Aug 2023 and
Laem Chabang on 13 Aug 2023.
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Customer Advisory - Jul 25, 2023

Cut off Time for Shipping Instruction (SI) and Amendment BL (21July,23)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Customer Advisory - Jul 10, 2023

E-PAYMENT OF KBANK – NEW PAYMENT GATEWAY (EFF 17TH JUL 2023)

WEF 17TH JULY 2023 onwards, our Company will have a new payment gateway of ePayment is Kasikorn Bank to support our customers with Bank service is covered in 15 Banks.
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Customer Advisory - Jun 02, 2023

Cut off Time at Lat Krabang ICDs and River ports

In order to continuously provide a reliable service, the closing time at Lat Krabang ICDs and the river ports will be adjusted as follow.
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Customer Advisory - May 18, 2023

Late Pick-up D/O Surcharge

In order to continuously provide a reliable service, ONE will implement a Late Pick-up D/O for Thailand import. The new level will be applicable to Thailand across all trade lanes and service and will be valid till further notice.
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Customer Advisory - Apr 18, 2023

ONE Thailand announcement of refraining to accept the gifts

In accordance with Anti-Bribery Policy and complying with ONE Thailand
Gifts and Entertainment Policy effective April 1st, 2023, ONE TH members
are prohibited from accepting gifts and hampers from business partners.
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Customer Advisory - Mar 15, 2023

DEMURRAGE AND DETENTION TARIFF UPDATE (EFFECTIVE 01 APR 2023)

Please be informed demurrage and detention tariff for Thailand, effective from 01 Apr 2023.
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Customer Advisory - Mar 09, 2023

CUT OFF TIME FOR SHIPPING INSTRUCTION(SI) AND AMENDMENT BL(EFF:10 MAR’23)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Customer Advisory - Mar 03, 2023

SURCHARGE UPDATE (EFFECTIVE 01 APR 2023)

Please be advised Thailand local surcharge to be implemented 01 Apr 2023.
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Customer Advisory - Jan 10, 2023

NOTICE OF LATE BL PICK UP (XLP) FREE TIME CALCULATION CHANGE

The new level of Late BL Pick Up (XLP) Free Time calculation will be applicable from Thailand across all trade lanes and services and will be valid till further notice.
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