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Customer Advisory

Customer Advisory - Mar 04, 2024

Withholding Tax Certificate for Year End 2023

Ocean Network Express (Thailand) Ltd. will close fiscal year period on March 31, 2024, we would like to ask for your kind cooperation in the case that you wish to make payment before our fiscal year end by March 31, 2024 as follows.
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Customer Advisory - Mar 01, 2024

SURCHARGE UPDATE (EFFECTIVE 01 APR 2024)

Please be advised Thailand local surcharge to be implemented 01 Apr 2024.
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Customer Advisory - Mar 01, 2024

REVISION IN DEMURRAGE & DETENTION CHARGE FOR REEFER (EXPORT) EFFECTIVE 01 APR 2024

Basic demurrage and detention charge for reefer (Outbound from Thailand) change, effective from 01 Apr 2024.
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Customer Advisory - Feb 01, 2024

Cut off Time for Shipping Instruction (SI) and Amendment BL (1 February,24)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Customer Advisory - Jan 29, 2024

Change Payment Methods to ePayment (EFF 1st May 2024)

WEF 1st May 2024, our company will change payment method to ePayment. Therefore, ePayment is only way for our customers.
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Customer Advisory - Nov 10, 2023

CUT OFF TIME FOR SHIPPING INSTRUCTION (SI) AND AMENDMENT BL (7 NOVEMBER,23)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Customer Advisory - Oct 19, 2023

Change of Terminal Handling Charge Rules in Dubai (DP World) (Wef. 1st Nov 2023)

As follow up to the first announcement by the Dubai Government and the DMA, Dubai Maritime
Authority, which we have shared with you in June 2023, we would like to inform you that effective 1st
November 2023, all THCs, shifting charges and Truck Loading Unloading at the Port of Jebel Ali,
UAE shall be invoiced directly to all customers by the Terminal Operator DP World and the affiliated
Dubai Trade and no longer by the Carrier.
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Customer Advisory - Aug 02, 2023

NEW THX SERVICE FROM THAILAND TO HAKATA (START ETD BKK 12 AUG, LCH 13 AUG 2023)

Please be announced a new direct service from Bangkok / Laem Chabang, Thailand to
Hakata, Japan. The first sailing will commence from Bangkok on 12 Aug 2023 and
Laem Chabang on 13 Aug 2023.
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Customer Advisory - Jul 25, 2023

Cut off Time for Shipping Instruction (SI) and Amendment BL (21July,23)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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Customer Advisory - Jul 10, 2023

E-PAYMENT OF KBANK – NEW PAYMENT GATEWAY (EFF 17TH JUL 2023)

WEF 17TH JULY 2023 onwards, our Company will have a new payment gateway of ePayment is Kasikorn Bank to support our customers with Bank service is covered in 15 Banks.
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