Customer Advisory

Customer Advisory - Apr 03, 2026

INLAND FUEL CHARGE (IFL/IFD) IMPLEMENTATION IN THAILAND EFFECTIVE 10 APR 2026

To safeguard cargo integrity and maintain the stability of our network, Ocean Network Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports. effective from 10 Apr 2026.
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Customer Advisory - Mar 24, 2026

INLAND FUEL CHARGE (IFL/IFD) IMPLEMENTATION IN THAILAND EFFECTIVE 26 MAR 2026

To safeguard cargo integrity and maintain the stability of our network, Ocean Network
Express (ONE) will implement an Inland Fuel Charge (IFL / IFD) for Carrier Haulage transports.
effective from 26 Mar 2026.
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Customer Advisory - Mar 15, 2026

RE-ISSUE FEE (REI) EFFECTIVE 15 APR 2026

Please kindly be advised that changes have been made to the following ONE surcharge. effective from 15 Apr 2026.
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Customer Advisory - Mar 15, 2026

SURCHARGE UPDATE (EFFECTIVE 15 APR 2026)

Please be advised Thailand local surcharge to be implemented 15 Apr 2026.
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Customer Advisory - Mar 04, 2026

RE-USE CONTAINER (REU) EFFECTIVE 01 APR 2026

Please kindly be advised that changes have been made to the following ONE surcharge.
effective from 01 Apr 2026.
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Customer Advisory - Mar 01, 2026

REVISION IN DEMURRAGE & DETENTION CHARGE (EXPORT/IMPORT) EFFECTIVE 01 APR 2026

Basic demurrage and detention charge for Export/Import change, effective from 01 Apr 2026.
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Customer Advisory - Mar 01, 2026

SURCHARGE UPDATE (EFFECTIVE 01 APR 2026)

Please be advised Thailand local surcharge to be implemented 01 Apr 2026.
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Customer Advisory - Jan 21, 2026

ONE LAUNCHES INTEGRATED OCEAN & INLAND SOLUTIONS IN THAILAND

Ocean Network Express (ONE) is pleased to introduce our new inland trucking service in Thailand, providing you with a seamless end to end solution for both import and export containers.
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Customer Advisory - Jan 09, 2026

Implementation of Printing Delivery Order (D/O) via INTERNET D/O System and The Changing of Delivery Order Forms

We,(Ocean Network Express (Thailand) Ltd) will use the INTERNET D/O System as the sole channel for receiving and printing the Delivery Order (D/O).
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Customer Advisory - Jan 09, 2026

Cut off Time for Shipping Instruction (SI) and Amendment BL (9 January,26)

Please be updated S/I Cut-Off and amendment towards ONE (Thailand) service mentioned below.
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