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Customer Advisory

Customer Advisory - Mar 27, 2025

DATA PROCESS CHARGE (EFFECTIVE 27 APR 2025)

Please kindly be advised that changes have been made to the following ONE surcharge.
The new level will be applicable to Thailand across all trade lanes and service and will be valid
till further notice.
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Customer Advisory - Mar 03, 2025

Withholding Tax Certificate for Year End 2024

Ocean Network Express (Thailand) Ltd. will close fiscal year period on March 31, 2025, we would like to ask for your kind cooperation in the case that you wish to make payment before our fiscal year end by March 31, 2025 as follows.
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Customer Advisory - Mar 01, 2025

REVISION IN DEMURRAGE & DETENTION CHARGE (EXPORT/IMPORT) EFFECTIVE 01 APR 2025

Basic demurrage and detention charge for Export/Import change, effective from 01 Apr 2025.
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Customer Advisory - Mar 01, 2025

SURCHARGE UPDATE (EFFECTIVE 01 APR 2025)

Please be advised Thailand local surcharge to be implemented 01 Apr 2025.
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Customer Advisory - Mar 01, 2025

EUROPE ENVIRONMENT SURCHARGE (EES) TARIFF FOR THE PERIOD FROM 01 APR – 30 JUN 2025

We would like to inform you that the Europe Environment Surcharge (EES) will take effect on January 1, 2025, in alignment with new regulatory standards and any potential future requirements across various jurisdictions. For further details, please refer to here. The EES will apply to all existing contracts as well as new contracts commencing on or after January 1, 2025. The EES tariff will be reviewed on a quarterly basis, though this is subject to change with prior notification.
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