Customer Advisory

CUSTOMER ADVISORY PAYMENT METHOD

Please be updated cut off time of shipping instruction (SI) and amendment BL.

Please be informed 100% e-SI submission with effective from onboard date 1 Apr 2021.

Please be informed container maintenance charge for all inbound container to Thailand
with effective from 1 Apr 2021.

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

ONE is pleased to announce we will be releasing a new feature in our eCommerce service lineup called “ONE QUOTE” on the 23 February 2021.

Please be updated demurrage and detention tariff revision from/to Thailand with
effective from 7 Feb 2021.

Please be informed new announcement of counter service with effective from 6 Jan
2021.

To reduce congestion of customers, please be updated announcement of ONE
THAILAND counter service during 4-5 Jan 2021.

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.

Please be updated cancellation fee for CFS & CY-IN BKK PAT for outbound container.