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Thailand LiveChat service is now available

Ocean Network Express Live Chat services is now available on our Thailand local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 9:00 AM - 5:30 PM (ICT) Monday - Friday.

Live Chat support will not be available during lunch hour 12:00 - 13:00 (ICT) Monday - Friday.

  • Import - Request for vessel ETA (วันเรือเข้า) 
  • Import - BL Status (telex release / OBL / Sea Waybill) (สถานะใบตราส่ง)
  • Import - Free time for Demurrage & Detention
  • Import - Rates for Demurrage & Detention
  • Import - Date & time for D/O releasing (วันรับใบสั่งปล่อยสินค้า)
  • Import – Request to check empty return place (สถานที่คืนตู้)
  • Export Doc - Request for Vessel ETD
  • Export Doc - Request to check Date & Time for picking up the BL
  • Export Doc - Request for Draft BL
  • Export Doc - Request to check for Exchange Rate of Vessel
  • Export Doc - Request to check SI or Amendment Cut-Off Time
  • Export Doc - Request to check BL expenses
  • Export Doc - Request for Revised BL
  • Export Doc - Request for Invoice
  • Export Doc - Request for Withholding Tax deduction
  • Export Doc - Request for LOI form 

Please click here to start a chat with us today!